Everyone deserves to be treated with kindness and respect, including you. Our digital society is rapidly changing its pace of life, and consequently impacting people’s moods and behaviours.

Whether it is an insulting comment or a dismissive attitude, rudeness is everywhere. If you have ever driven during rush-hour traffic or shopping in a crowded store, you know what modern life feels like.

You cannot control someone else’s behaviour, but you don’t want to react to their attitude. Rude behaviour can easily become a habit for many people. We often simply overlook or forget the importance of showing kindness, sympathy and understanding to others.

“How people treat other people is a direct reflection of how they feel about themselves.” – Paulo Coelho

Being unkind often is a reaction to anger with ourselves or our perceived inadequacy. When people are rude to others, it is because they are afraid of rejection. While deep within, they are rejecting themselves. People with low self-esteem often mask their own insecurities by flexing their verbal muscles, being rude and aggressive to make themselves feel strong.

When you find that people are being rude to you in your everyday life, they are really being mean to themselves. Also, negative, and anger-ridden childhood experiences can lead to the development of actual personality disorders and ultimately to behaviour, which is seen as mean, rude, or disrespectful. Some people, for whatever reason, may not yet have matured in the emotional sense. Perhaps they never will.

When you are on the receiving end of an ugly response from someone in a particular situation, it can really affect you, especially when such a reaction is totally inappropriate and unjustified. You do not have to tolerate it when others are not nice, but it is not something to take personally.

Whatever the issues behind the behaviour, you have no control over the circumstances underlying the action. However, you can control how you respond.

Always choose to treat them as their problem, not yours.

While there will always be mean, rude, and disrespectful people, do not feed the cycle of rudeness by letting their insulting behaviour affect the way you interact with others.